Need to make a change or cancel your order? No problem!

We understand that sometimes plans change, so we aim to be as flexible as possible. Here’s what you can do:

• Act Quickly: Since we work hard to ship your order as fast as possible, contact us immediately if you need to make a change or cancel. We can only modify or cancel orders that have not yet been processed for shipping.
• Contact Us: The quickest way to change or cancel your order is to get in touch with our customer service team directly by email. Contact us at hello@heyskinday.com
• Confirmation: Once we've made the change or cancelled your order, you'll receive a confirmation email from us. If the order has already been shipped, we can assist you with a return upon receipt.

We're here to help ensure your shopping experience is as smooth and satisfying as possible!

At HeySkinday, we want to make your shopping experience as convenient as possible, so we offer a variety of payment methods:

• Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
• PayPal: For those who prefer using PayPal, we happily accommodate this option.
• Shop Pay: Use Shop Pay for a smooth and fast checkout process.

Choose the payment option that best suits you during the checkout process.

Absolutely!

At HeySkinday, we take authenticity seriously. We guarantee that all of our products are 100% genuine, sourced directly from the manufacturers or through authorized distributors. We understand the concerns around counterfeit products, especially in the online marketplace, and we go the extra mile to ensure the quality and authenticity of every item we sell.

To back this up, we offer a money-back guarantee if any product purchased from us does not meet our high standards for authenticity. You can shop with confidence knowing that you are receiving safe, effective, and authentic skincare solutions from HeySkinday.

We're happy to offer free shipping on all orders over $30 within the contiguous United States.

Just fill your cart with your favorite HeySkinday goodies, and we'll handle the shipping costs for you. No codes needed, just easy shopping and even easier shipping. Start browsing now on our website at www.heyskinday.com to take advantage of this great deal!

At HeySkinday, we want to make sure you get your products quickly and efficiently. We offer several shipping methods to cater to your needs:

• Standard Shipping: Takes about 3-5 business days for delivery within the United States.
• Expedited Shipping: For those who need their products sooner, we offer expedited shipping options which deliver your items within 1-3 business days.

You can choose your preferred shipping method at checkout.

We're as eager as you are to get our products into your hands! For orders within the United States, it usually takes 3-5 business days for your package to arrive, once it's shipped. We'll send you a tracking number as soon as your order heads out the door, so you can keep an eye on its journey to you.

Oh no, we hate when that happens :(

If your item arrives damaged, please contact us right away at our support email or through our website. We'll ask you to send a photo of the damaged item, and we'll take care of the rest. We aim to make things right as quickly as possible by either sending you a replacement or arranging a refund. Remember, we're here to ensure you have a great experience with our products, no matter what!

Currently, we only ship within the United States.

We're looking forward to expanding our reach in the future, so stay tuned! We appreciate your interest in HeySkinday and hope to serve you worldwide soon!

Your satisfaction is our top priority at HeySkinday! If you're not completely happy with your purchase, you can return or exchange it within 30 days. Here’s how it works:

• Eligibility: To qualify for a return or exchange, your item must be unused, in the same condition you received it, and in its original packaging.
• How to Return: For detailed instructions on how to send back your item, please visit the returns section on our website. Alternatively, you can contact our customer support team for step-by-step guidance.

For more information, visit our return & exchange policy page or reach out to our dedicated support team.

We're sorry to hear you want to return your order :(

At HeySkinday, we make returns easy:

1. Contact Us: Reach out through our support email or via our website's contact form to initiate a return. Please include your order number and the reason for the return.
2. Prepare the Package: Pack the items securely, ideally in the original packaging. Include all original tags and accessories.
3. Send It Back: We will provide you with the return shipping label and instructions on how to send the items back to us.
4. Receive Your Refund: Once we receive your returned items and inspect them, we'll process your refund to the original payment method within 5-7 business days.

Please note, items need to be returned within 30 days of receipt, and they should be in new, unused condition. For detailed information on our return policy, please visit Refund Policy. We’re here to help make your experience hassle-free!

At HeySkinday, we love to give back to our customers through our rewards program!

When you join our rewards program, you earn points for various activities like making purchases, reviewing products, and celebrating your birthday. Here’s how you can benefit:

• Earn Points: For every dollar you spend, you earn points that you can accumulate and redeem for discounts on future purchases.
• Exclusive Offers: As a member of our rewards program, you’ll receive special promotions, early access to new products, and exclusive discounts.
• Birthday Bonus: Celebrate your special day with bonus points added to your account.

Signing up is easy and free! Start earning and saving today as you enjoy our premium skincare products!

Sign up to our newsletter list and receive exclusive offers and deals! Private sale, early access and more exciting things are waiting for our members.